IMPORTANT INFO ahead of your first lesson

Our grand opening is this Saturday 11th April, so your child’s first lesson at Swim! Leeds is very nearly here.

Please find below all the IMPORTANT INFORMATION you need to ensure your lessons get off to a great start.

Please read it all carefully so you know everything you need to know ahead of bringing your swimmer for their first lesson.

WHEN DO LESSONS BEGIN?

Lessons start THIS Saturday morning (11th April) so if you have Saturday lesson booked we will see you then.

If you are booked on Sunday, Monday, Tuesday, Wednesday, Thursday or Friday lessons, your first lesson will start this Sunday (12th) or next Monday (13th) Tuesday (14th)  Wednesday (15th) etc.

If you can’t remember what time or day you booked, please log in to your member dashboard (instructions below) or check back for your confirmation email (which may have gone into your junk mail).

ACCESSING THE VENUE:

To keep our site safe and secure for all families, entry / access is granted via your personalised QR code, which can be found in your member dashboard.

Step 1) Log in here https://my.swim.co.uk/Swim using the email address we are emailing you on now and the password you set when you joined.

(If yohttp://www.swim.co.uku’ve forgotten your password, just press ‘forgot password’ to reset)

Step 2) Once logged in, underneath the ‘quick links’ section you will see ‘member card’, please click here to access your QR code.

Step 3) From here, you can then save your QR in your Apple or Google wallet on your phone, or screenshot it. (Feel free to share this with other family members who may be bringing your child to their lessons.)

Step 4) When you arrive, come in through the front doors which will be open and lead you to reception.

Step 5) You can then simply scan your QR on the reader to access the changing rooms and go through to the pool, please have it ready as you enter reception.

If you need any help accessing your code, just let us know, we’re always here to help

WHEN TO ARRIVE AND WHAT TO BRING:

To help make sure everything goes smoothly, please arrive approx. 10-15 mins ahead of your lesson start time so your swimmer can get changed and ready and do the warm-up activity.

On arrival, before entering the changing room please put on some blue shoe covers or remove your outdoor shoes to assist us in keeping our facility clean.

Prams and car seats can be placed in our buggy park in the entrance to the changing rooms.

Here’s a quick checklist of what to bring along:

✅ Swimwear (and goggles if required)

✅ A towel or robe to dry off

✅ Shampoo or shower gel

✅ We will provide your swimmer with a swim hat and arm discs / flotation devices where needed, so you do not need to bring these

Please do not leave your belongings in the cubicles during lessons and use the storage area next to the vanity units.

BABY SWIMMERS: 

If you’re on a baby lesson (Bond, Learn, Grow 0-3 years) in addition to the above, you will need both a disposable swim nappy and a neoprene swim nappy for baby in line with our ‘double wrap’ policy, and swimwear for yourself as you will join baby in the pool. (This is just for babies aged 0-3, not for Swim1-8 lessons for 3-11 year olds.)

Children over 3 and above who are not yet toilet trained will also need to wear a swim nappy for their lesson.

IMPORTANCE OF SWIM HATS:

As mentioned above we provide swim hats for our swimmers age 3 upwards. We operate a colour-coded swim hat system, which plays a significant role in supporting your child’s progress and ensuring a clean, safe environment for everyone.

Each coloured hat represents a specific swimming ability level, allowing our teaching team to:

• Quickly identify your child’s stage and provide tailored support
• Ensure swimmers are always in the right group for their ability with the correct floatation aids where required

We kindly ask that your child always wears their correct coloured hat to each lesson. Hats are provided as part of your membership when you first join and child moves up a level. (If you lose your hat, replacements can be purchased for a small fee.)

WHAT TO EXPECT AT YOUR FIRST FEW LESSONS:

Our venue has a reception which leads to the changing rooms and showers and a viewing gallery, and of course the pool. Our helpful team are here to ensure your swimming journey with us gets off to a great start so they’ll be on hand to help with whatever you need.

Our expert teachers will assess your child over their first few lessons to ensure they’re in the right ability group and if not, we’ll work with you to find the right slot.

We know that attending a new pool can potentially be daunting for little ones, especially those who are totally new to swimming or have displayed hesitation before, but our friendly team are here to support and guide your swimmers through this. We’ve taught hundreds of thousands of children to swim across the UK, so you’re in safe hands.

Every child develops differently in the water, so don’t worry if children in your child’s class progress and move up more quickly than yours.  Learning to swim is a journey that takes several years to complete and varies for each child.

Please ensure you and your swimmers abide by our Swim! Rules, you’ll see them on a large green circular poster in the changing rooms, next to the warm-up area.

And one last thing ……… Have fun 😊 we want your child’s lesson with us to be the best half hour of their week

ANY QUESTIONS?

If you have any questions further to all of the above, please reply to this email or pop down to see us.

We look forward to meeting you and your little swimmers over the coming week or so 😊

The Swim! Leeds Team